Refund policy

Last updated: September 19, 2026

Thank you for shopping with Bosire (https://bosire.com/). Please review our Return and Refund Policy thoroughly before completing your purchase, as it details the conditions for all returns and refunds.

Return Timeframe

You have a period of 30 days from the date your order is delivered to submit a return request.

Return Eligibility Criteria

To qualify for a return, the product must:

  • Be completely unworn, unused, and in its initial state
  • Contain all of the original packaging materials
  • Include a valid receipt or proof of purchase

Initiating a Return

To start a return, please contact our customer care team at support@bosire.com or utilize our website's contact form. Once authorized, we will send you detailed return instructions. Any items sent back without prior authorization will be rejected.

Return Shipping Costs

Buyers are liable for all return postage expenses. However, if you receive an item that is defective, damaged, or incorrect, we will resolve the problem and dispatch a replacement at no extra charge.

Flawed, Damaged, or Wrong Items

Should you receive a product that is incorrect, broken, or defective, please get in touch with us right away at support@bosire.com and include clear photographs. We will quickly assess the situation and supply a replacement where warranted.

Exceptions to Quality Defects

The following scenarios are not considered valid quality issues or defects for a return:

  • Material Variations: Minor details like loose stitching, raw hems, textural differences, or slight color variances caused by screen settings.
  • Sizing Discrepancies: Please check our size guide prior to buying. While our staff can offer advice, buying the wrong size does not count as a quality flaw.
  • Personal Preference: Dissatisfaction regarding a product's color, style, or a simple change of mind.
  • Design Tolerances: Minor measurement differences can happen between garments of the same size owing to production variations. Please rely on the supplied measurements.
  • Wear and Tear: Damages resulting from normal use, laundering, improper handling, or unauthorized alterations.

Ineligible Items

We cannot process returns for the following:

  • Gift certificates
  • Personalized or custom-made goods
  • Discounted/sale merchandise (you may return these, but compensation is provided exclusively as store credit, not a refund to the initial payment method).

Item Exchanges

If you wish to make an exchange, please complete the standard return procedure for your current item. Once authorized, you may place a fresh order for your preferred item.

Canceling an Order

Orders can be canceled within a 24-hour window following your purchase. Beyond this timeframe, our automated processing system prohibits cancellations. If you still wish to cancel after this window, you must wait until the order is delivered and then initiate a standard return.

Refund Procedure

After your returned item has been received and evaluated, we will notify you regarding its approval status. Approved refunds for regular-priced goods will be credited back to your original payment method within 9 business days. Refunds for sale merchandise will be granted as store credit. Please keep in mind that your financial institution or credit card issuer may need extra processing time to post the funds.

Please refrain from mailing returns to the physical address displayed on our site. You must contact our customer care at support@bosire.com to be provided with the correct return facility address.